The people who will be there
In elder care, trust isn’t a feature — it’s the whole thing. You’re inviting someone into your parent’s life. Here is exactly how we earn that, before and after every visit.
Verified before they ever visit
Every Guardian is background-checked and identity-verified before they join — never anonymous, never a random stranger. A real, named person, accountable for the time they spend with your parent.
Trained, and always reviewed
Guardians are trained in respectful, patient elder care and held to continuous quality audits. Presence before procedure; warmth before jargon.
A dedicated Presence Manager
One human coordinates every visit and knows your family by name — no call centres, no ticket numbers. If we ever fall short, they make it right, personally.
Every visit, on the record
GPS-verified check-ins, a same-day photo-and-note report, and a clear escalation path when it matters — so you don’t just hope someone was there, you see it.
Why families trust Close Eye
Families trust people before products. Every safeguard below exists to earn that trust — quietly, and every single visit.
Background-verified care team
Every Guardian is verified before joining.
Professional training
Continuous training and quality audits.
GPS-verified visits
Every visit is securely recorded.
Secure payments
Protected payment processing.
Private & secure
Family data is encrypted and protected.
Human support
A dedicated Presence Manager for every family.
Emergency escalation
An immediate escalation process when required.
Premium experience
Designed for families who care deeply.
Who actually visits my parent?
A verified, trained Guardian who lives near your family — matched to them and coordinated by your dedicated Presence Manager. The same familiar face wherever we can, so your parent is met by someone they know and trust. Real people, accountable to a real person, every single visit.